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Q: What is system requirement?
A:The operating system should be Windows.

Q: How can I get the lat/long info?
A: There are some methods to find the lat/long info:
1. If you use Google Earth, you can easily find the long/lat info on it.
2. On Google Maps, You can right-click a location on the map and select "What's here?" The coordinates of that location will automatically appear in the Search box at the top of the page.

Q: When downloading, a '403 forbidden' error comes, how to do?
A: This is google's protection mechanism, if you ask too many requests at one time, your ip will be banned about 24 hours. You can wait for some time or change an IP.

Q:How to use proxy?
A: In menu "Options", you can set proxy infomation, then you can use your proxy server.

Q: When downloading is broken, how to continue it?
A: Open the broken project, do not modify any patameters, then click download, it will continue.

Q:Is Google Maps Terrain Downloader free?
A:No, Google Maps Terrain Downloader is a shareware, you can try it before buy. For trial version, the max zoom size is 13. For registered version, the max zoom is 21.

Q:Is tech support free?
A:Yes! It's free for all.

Q:Do I have to pay for the upgrades?
A:No! All upgrades are free to registered users.

Q:How much is it?
A:Google Maps Terrain Downloader costs only US$ 29.95 per license.

Q:I have more questions - who should I write to?
A:Please send your additional questions to gmtd@allmapsoft.com


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